With whom and how do we share your information?
Generally, we do not transmit your data to third parties without your consent, neither free of charge nor against payment. Exceptions to this are transfers that we make on the basis of a legal or contractual obligation or on the basis of our mutual and legitimate interests as mentioned above:
Your employer or travel sponsor – Our services to you may be provided under the terms of service agreements with your employer or travel sponsor. We share your information with them to allow them to manage their business travel needs and assure compliance with their company travel policies. At the request of your employer or travel sponsor, we may also share information with their vendors.
Travel suppliers and other travel service providers – We share information with travel suppliers (for example, airlines and hotels) and travel service providers (for example, ticket distribution systems and travel application providers), and the vendors for both, as necessary to book your travel and provide travel-related services to you and your related (third) parties.
Vendors, suppliers, processors – We share information with vendors that perform functions on our behalf, such as other travel agencies, meeting and event planners, visa and passport service providers, mobile application and software developers, and vendors who provide IT support, data hosting, marketing and communications services, and collections.
Affiliates – We may share information within our corporate family to the extent permitted by law to allow them to provide, analyse and improve their and our products and services.
Authorities, government agencies, banks, courts – We may disclose information to regulatory authorities, courts, and government agencies where we believe doing so would be permitted or absolutely necessary by law, regulation or legal process, or to defend our or third party interests, rights or property.
Business transfers – If we negotiate or complete a transaction involving all or parts of our companies (for example, a reorganization, merger, sale or acquisition), we may disclose information to third parties involved in the transaction to the extent permitted by law.
We may also share personal information with other parties as directed by you or subject to your consent.
We have integrated components of the company Facebook on our website.
The operating company is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland acts as controller if an affected person lives outside the US or Canada.
Each time you visit one of the individual pages of websites operated by us and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on your IT-system is automatically triggered by the respective Facebook component to download a respective representation of the Facebook component. An overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=en_US. As part of this technical process, Facebook receives information about which specific individual page of our website is visited by the person concerned.
If you are logged in to Facebook at the same time, Facebook recognizes with each of your visits to our website and during the entire duration of the respective stay, which specific individual page of our website is visited. This information is collected through the Facebook component and assigned by Facebook to the respective Facebook account. If you press one of the integrated Facebook buttons on our website, for example the “Like”-button, or leave a comment, Facebook assigns this information to your personal Facebook user account and saves this personal data.
If such a transmission of this information to Facebook is not wanted, you can prevent this transmission by logging out of your Facebook account before visiting our website.
We have integrated the component Google Analytics (with anonymization function) on our website. Google Analytics is a web analytics service. The operating company of the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of the Google Analytics component is to analyse visitor flows on our website. Google uses the data and information obtained to evaluate the use of our website, to compile online reports showing the activities on our websites and to provide other services related to the use of our website.
Google Analytics sets a cookie on your IT-system. By using this cookie, Google gets able to analyse the usage of our website. Each time you visit one of the individual pages of websites operated by us and on which a Google Analytics component has been integrated, the Internet browser on your IT-system is automatically triggered by the respective Google Analytics component to send data to Google for the purposes of the online analysis. As part of this technical process, Google will receive personally identifiable information, such as your IP address, which are used to track the origin of visitors and clicks and facilitate commission settlement.
By using this cookie, personally identifiable information, such as access time, the location from which access was made and the frequency of visits to our website, is being stored. Each time you visit our website, your personal information, including the IP address of the Internet connection you use, is transferred to Google. Google may transfer such personal data collected through the technical process to third parties.
You can prevent the storing of cookies through our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the activation of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on your IT- system. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
We use Facebook Audience Manager and Google Customer Match to send you ads we think are most relevant to you. This feature allows us to send you ads based on your preferences as part of a specific group of people. We do not share any of your personal information, such as your name or email address, with such third party networks. These networks only receive an anonymized identifier for the display of CRM ads during processing. You can manage your privacy settings on the privacy tab of your account with such a third party.
We have integrated a chat feature on our website, which is provided by Zendesk, Inc., 1019 Market St, San Francisco, CA 94103, USA. The purpose of this chat feature is to provide assistance based on your input in the chat. In doing so, Zendesk collects and uses the information you provide to improve the quality of the chat features.
International data transmission
We may transfer your information to jurisdictions outside of your home country for the purposes described here, including to countries that may not provide the same level of data protection as your home country. To protect the information, transfers will be made in accordance with appropriate data transfer agreements and other protections. Regardless of where we process your information, we protect it in the manner described in this Privacy Statement and in accordance with applicable law.